Meet Our Leadership Team

A longtime member of the original Newton Senior Living team, Lori serves as LCB’s Chief Human Resources Officer, where she is responsible for all human resources functions including associate relations, recruitment, compensation and benefits, and associate training and development. She has been instrumental in building and maintaining the LCB culture of family, accountability, and hard work. Lori also oversees all aspects of strategic human resources planning, such as acquisitions and community management.

Lori has deep roots in the senior living industry, spanning nearly two decades. She has been operating as a leader in human resources since graduating from Rhode Island College with a degree in Human Resource Management. Prior to LCB, Lori was the Senior Vice President of Human Resources Operations at Atria Senior Living for seven years. She was also the Director of Human Resources for AAI Foster Grant.

Chris brings over 20 years of expertise to LCB in his role as Senior Vice President of Operations. He is responsible for all LCB communities’ operations, working to ensure the highest level of service and excellence. Chris also oversees the operational teams for each region and community.

Prior to joining LCB, Chris’ focus in senior living operations had a heavy emphasis on community acquisition, development and stabilization, turning around struggling communities, driving revenue, occupancy growth and expense controls. He has held senior leadership roles with Maplewood Senior Living, Benchmark Senior Living, and American Retirement Corporation. He is a NIDE certified dementia care professional.

Karen serves as key member of the executive team in her role as Senior Vice President of Sales. She is responsible for all aspects of sales management, including occupancy growth, market trend analyses, and execution of sales strategies and tactics for new developments and acquisitions. She also oversees LCB’s team of Sales Directors, both regional and community level.

Prior to joining LCB, Karen held several executive positions within the senior housing industry, including Vice President of Business Development, Vice President of Sales and Marketing, and Regional Director of Sales. She began her work in the industry as an Executive Director, building her expertise from the ground up.

Karen holds an MBA with a concentration in Healthcare Management.

Ted has worked with the members of LCB’s leadership team for more than 20 years, and brings a wealth of business and marketing experience to the company. In his role as Vice President of Marketing and Communications, Ted is responsible for brand-building, advertising and marketing, digital and social media, public affairs and public/community relations.

Since joining LCB at its inception, Ted has overseen the creation and execution of the company’s brand strategy, directed its digital marketing presence and social media platforms, and developed enterprise systems for website management, internal and external publishing, reputation management and a number of other functions.  He also is responsible for public and community relations associated with the entitlement process for new developments.

Ted previously spent 20 years as a marcom and related technology consultant to many local and national clients, gaining years of experience in senior housing and several other industries. He counts among his career highlights ten years as an aide to the late baseball legend Ted Williams, participating in projects for the late Speaker of the US House of Representatives Thomas P. “Tip” O’Neill, Jr., working on Boston’s “Big Dig” transformation, and co-creating and managing the nation’s first business-facing social media conference (“Syndicate”), which was produced in partnership with IDG World Expo in New York and San Francisco during the early- to mid-2000’s.

As Vice President of Hospitality and Restaurant Operations, John oversees all culinary services for LCB’s communities and leads the company’s hospitality program and training. His career has spanned all aspects of culinary services, from P&L development and oversight, to strategic nutritional menu planning, to vendor management and hospitality

John began his food service career at fifteen years old, as a dishwasher in a privately owned local restaurant in Vernon, CT. While attending college, John worked his way through the ranks before joining a large catering business in New Hampshire. He was eventually asked to manage the catering business and hospitality operations, where, under his leadership, the company grew to $1.4 million in revenues annually. From there he joined FitzVogt, one of the world’s most successful culinary service companies. John served as their Regional Vice President, where he was responsible for over 100 client locations and oversaw the transition of 76 client partners to FitzVogt during his fifteen years with the company. He joined LCB as Director of Culinary Services in 2014 before being promoted to Vice President of Hospitality and Restaurant Operations in 2020.

Amber Evans, MA, R-DMT, LCMHC, BC-DEd specializes in a mindful approach to memory care, using expressive art interventions for people living with dementia, as well as for their families. Amber oversees all aspects of the company’s renowned Reflections Memory Care program, including developing programming, ensuring quality, training associates at all communities, and working with individual residents and their families. She is also responsible for the Resident Engagement programs; supporting the enrichment of their social, emotional, physical and cognitive lives.

LCB Senior Living is proud to announce that Amber Evans, Director of Memory Care and Resident Engagement, has recently been named as the Vice Chair of Education and Outreach for the National Institute for Dementia Education’s Standard of Excellence Council. Amber was recognized by NIDE for her remarkable contributions to dementia education and service and will now be a leader within the council, influencing dementia education standards and policies across the country.

Amber entered the industry as an Expressive Art Therapist working directly with individuals with various forms of dementia around supportive communication, expression and emotional support, and joined the LCB Senior Living family in 2014. Amber is a Licensed Clinical Mental Health Counselor and a Registered Dance/Movement Therapist, who specializes in expressive art interventions for people living with dementia, as well as for their families. Amber is also a Board Certified Dementia Educator through the National Institute for Dementia Education and provides quality and comprehensive training and education to health care professionals in the new England area and beyond. Amber’s passion is working with residents, care givers, families and support staff, to provide high quality of life, dignity and purpose, amidst a dementia diagnosis.

Michele joined the LCB team in 2023, bringing along three decades of experience in both resident care and operations. Her past experience includes serving as a Chief Operating Officer, Interim Chief Nursing Officer, Executive Director of Home Health and Hospice, Director of Assisted Living and Adult Day Health Services, and Director of Staff Development. Specializing in state regulations, compliance, care, home health and overall operations, she has she gained a wealth of knowledge and outstanding reputation in the industry.

Michele’s day-to-day responsibilities include direction and oversite of LCB Senior Living communities’ care departments.  Her focus is to ensure quality care and compliance with regulatory and governing bodies.

In his role as Vice President of Property Development, Ed is responsible for all phases of development, facility design, and construction management for LCB. In addition to monitoring the construction of LCB developments, Edward also oversees new acquisitions in their initial assessments, the creation of any rehabilitation plans, and oversight of the redevelopment of these properties.

As an experienced and registered architect, coupled with his former role as the Director of Development with Newton Senior Living, Ed’s breadth of expertise is invaluable to the growth and success of LCB. Ed has a thorough understanding of accessibility guidelines, accepted industry practices, and building codes from his experience prior to LCB. After receiving his degree from the Wentworth Institute of Technology, he worked as an Architect with The Architectural Team, Inc., and Fresenius Medical Care.

In his role as Vice President of Business Development, Jonathan serves as LCB Senior Living’s primary point of contact for potential property acquisitions and development opportunities. He takes on a leading role in discovering growth opportunities as LCB continues to expand via acquisitions and development throughout the Northeast and the Mid-Atlantic.

After more than a decade in the multi-family sector, Jonathan shifted his focus to the senior housing industry and developed considerable first-hand knowledge of the Northeast and Mid-Atlantic markets. Prior to joining LCB, Jonathan was the New Business Development Manager in the Northeast for Holiday Retirement. Most recently, Jonathan held a dual role as Vice President of Acquisitions for both MCAP Advisers and Commonwealth Assisted Living, with a focus on seniors housing acquisition opportunities in the Mid-Atlantic.

If you would like to discuss a new business opportunity with Jonathan, please click here.

As LCB’s Vice President of Organizational Culture, Learning and Recruitment, Brian is responsible for driving company culture, furthering team development, and acquiring, training, and developing associates.

Brian has an extensive experience of over 25 years in the senior living industry, with a focus on regional operations and sales and human resources. He joined LCB in 2015 as a Regional Director of Operations before joining the corporate Human Resource team in 2018. Brian was then promoted to Director of Talent Acquisition and Associate Engagement in 2020. His main goal and passion is to engage with LCB’s associates to instill in them the company’s culture and mission: “To create a community where residents, their families, and our associates experience: Good Times, Good friends, and Great Care!”

As LCB’s Director of Sales and Market Strategy, Amanda works cohesively with our sales and operations teams to identify and implement specific niche marketing strategies to drive business needs and most importantly, position our communities for success.  In addition, she manages initiatives and directives for all community sales processes, community market strategy analysis and implementation, and continued sales coaching and skills development for her teams.  Amanda was celebrated as the 2022 Mass-ALA award winner for Excellence in Sales and Marketing

Amanda joined LCB Senior Living in 2016 as a Sales Specialist.  Recognized for her accomplishments in driving occupancy and the business needs, Amanda was then promoted to Regional Sales Director in 2017.  In this role, Amanda successfully coached and mentored her teams on unique selling tactics and planning processes that drive high performance and results on a consistent basis.

Amanda has over 15 years of senior living sales experience.  Prior to joining LCB Senior Living, Amanda held numerous sales leadership positions with a specialty focus in occupancy opportunity communities and markets.  Before joining the senior living industry, Amanda was the Director of Marketing for a large restaurant and entertainment group, a position she secured prior to her college graduation. She oversaw the operation and opening of many regional restaurants and nightclubs.

Sarah joined LCB Senior Living’s marketing team in June of 2017 as the Brand Marketing Manager. Prior to joining the LCB team, Sarah accrued several years of experience in brand marketing and in the senior living industry. Prior to her employment with LCB, she worked on special branding projects, including successfully re-branding businesses through redesign of websites and collaterals, and implementing brand awareness advertising campaigns.

Sarah was promoted to the Director of Marketing for LCB Senior Living in January 2022. She is dedicated to ensuring high-quality marketing materials and designs that reflect the LCB brand, providing consistency throughout communities and in all advertising campaigns. In addition, Sarah directs and assists with photo and video content shoots.

Daniel, who initially joined LCB Senior Living in 2013 as a Financial Analyst and subsequently served as LCB’s Director of Investments since 2018, is now our Vice President of Investments. Dan is responsible for overseeing the underwriting for all new development and acquisition opportunities and bringing those transactions through closing by working closely with LCB’s lenders and investors. Dan also maintains lender relations, as well as future year forecasting projections.

Kelly joined LCB Senior Living in November 2023 in a newly created role as Director of Learning. A former Senior Content Developer and Instructional Designer at a major national senior living provider, she brings more than 20 years of industry experience to the LCB team.

Kelly maintains LCB’s comprehensive, company-wide associate training program designed to promote the latest discipline-specific knowledge and best-practices, while encouraging career growth opportunities. She is the process owner for increasing learning productivity, teaching new skills, elevating current training platforms, and enhancing the knowledge of our associates to ensure that LCB Senior Living remains at the forefront of associate development in the industry.

In addition, she is a Mental Health First Aid Responder (Adult) for the National Council for Mental Wellbeing and a Certified Validation Worker for Validation Training Institute, as well as an award-winning journalist.

Leo Jacques serves as the Controller for LCB. In this role, he is responsible for directing operational budgets, cost controls, accounting practices, and financial analysis & reporting. In addition, Leo is responsible for cash management, directing financial audits, and providing recommendations for procedural improvements. Leo also supports facility management and business office personnel within the corporate office and LCB communities.

Rob Schiller is responsible for all market research related functions, including real estate/site selection analysis and market feasibility. He has a lead role in identifying and evaluating markets and sites for new developments and potential acquisition opportunities.

Rob has been involved in the senior housing industry for nearly two decades. Prior to joining LCB, he was the Senior Director of Market Planning for Benchmark Senior Living. Rob began with Benchmark shortly after its inception in 1997 and helped craft its growth and development initiatives, performing a significant role in growing the company from a start-up to the largest assisted living provider in New England with 46 properties. Prior to Benchmark, he was at National Healthcare Affiliates, a small regional senior housing owner/operator.

Rob is a member and an active contributor to the National Investment Center for the Seniors Housing & Care Industry.